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Trusted Customer Service

Over 6 million tyres sold annually

Delivering to over 6000 UK tyre retailers

Same day delivery available

 

OPEN. SAFE. COVID-19 Secure.  

Our number one priority and guiding principle to operating decisions is to safeguard the health and wellbeing of our staff, our customers, and the general public.

Keeping Our Business Running

Our wholesale and logistics division remain on hand to support its customers with orders and deliveries:

  • Telephony – we continue to support our customers on the phone, we can route calls to any of the seven sales offices and can divert your calls even if our sales office staff are working from home.
 
  • Internet – we continue to support our customers through online ordering, and customers will continue to be served through their integrated ordering systems.
 
  • Deliveries – we running normal delivery runs if this changes we will keep you updated. Drivers are well briefed on keeping themselves and our customers safe.  All drivers wear face coverings and will keep customer contact to the minimum required to deliver your tyres safely.
 
  • Stock - we hold over 1m tyres across our network at any time and are in regular contact with our main suppliers to see if, and how, the products that we provide to our customers will be affected if there is going to be a prolonged impact in key manufacturing countries or in the UK supply chain. We are well stocked and will continue to be able to meet your supply requirements across all segments. We will contact all of our customers directly if we believe that there is going to be any disruption to their supply or service as a consequence of a change in Government policy during a sustained pandemic.  In the meantime it is very much business as usual; we continue to operate a comprehensive service for our customers.
  • Meetings – we have postponed all non-essential meetings, however where appropriate we will arrange pre-agreed visits only. Until then we will be using telephone and conference calls in place of meetings.


 
 

As a general principle, we continue to monitor Government guidance continuously adapting to the changing nature of the pandemic and we will continue to do so. We have signed the  Government COVID-19 Secure declaration .

Our retail division, Protyre, remains OPEN. SAFE. COVID-19 Secure.

More information about what steps they’re taking to ensure staff and customers safety can be  found here

Protyre Locations

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Or browse our retail locations below

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